Mr. Palmer was highly involved in the evolution of emergency medical services for the State of Michigan by providing input to the state of Michigan during the construction of the first EMS legislation which established the basic emergency standards still guiding EMS in Michigan today.
In 1975 Mercy Ambulance
started providing Advanced Life Support (paramedic) services throughout the Tri-County Medical Control Region that includes Clinton, Ingham and Eaton counties. This includes providing 911 services to the City of Dewitt, Dewitt Charter Township, Riley, Olive, Victor and Bath townships. Additionally Mercy Ambulance expanded services in Barry County, providing the City of Hastings, Hope, Hastings Charter, Carlton, Rutland, and Baltimore townships with Limited Advanced Services. In 1991
Mercy Ambulance became Barry County's' first Advanced Life Support service bringing paramedic care to the county.